During the Windows installation, ReMarkt creates a default local user account named “ReMarkt” so that you can use the device straight away. This account is not linked to a personal Microsoft account belonging to ReMarkt and does not give ReMarkt any remot...

First check whether the device does not respond at all, whether it does switch on but shows no picture, whether Windows does not start or whether an error message is displayed. Safety Do you smell burning, see smoke or sparks, is there liquid damage or is...

First check whether your network is not visible, whether connecting fails, whether there is no internet or whether the Wi-Fi option is missing altogether. Basic checks switch Wi-Fi on and aeroplane mode off; restart the device; check for a physical Wi-Fi...

First check whether the sound does not work anywhere or only fails in a particular program, browser or connected device. Basic checks check the volume, the mute setting and any mute key on the keyboard; restart the laptop or computer; test several progra...

First check whether the laptop does not respond at all, whether it does run on mains power but the battery is not charging, whether it stops at a fixed percentage or whether it only charges with the cable in a particular position. Safety Stop using the la...