- What does refurbished mean?Refurbished products are previously used products that have been made suitable for sale again. They are therefore not new, even when they function excellently from a technical point of view. Before ReMarkt offers a product for sale, it is inspected, profe...Read more
- What are the quality grades?On our website we use a three, four or five star classification for laptops. The stars mainly indicate the visible signs of use you can expect. Every laptop is checked technically and must function properly, unless the product page expressly states otherw...Read more
- What can I expect from the battery?Every laptop battery is tested during our inspection. As a minimum, the battery must meet the standard for the chosen quality grade: 5 stars: at least 80% of the original capacity; 4 stars: at least 70%; 3 stars: at least 60%. Does the battery not meet ...Read more
- Which keyboard layout does my laptop have?You receive a laptop with the keyboard layout stated on the product page and in your order. Where several layouts are offered, you choose the layout you want when placing your order. Our laptops come in with a variety of original keyboard layouts. We ther...Read more
- What is in the box?Which accessories are included differs from one product category to another. Laptops A suitable charger is supplied as standard with a laptop. Computers and desktops With a computer, the necessary power supply and the parts listed on the product page are ...Read more
- Why are there no photos of individual products?Unfortunately, we cannot provide photos of every individual unit in advance. ReMarkt often has several units of the same model in stock, and the actual unit is assigned to your order during processing. The images on the website are therefore usually sampl...Read more
- Where do our refurbished products come from?ReMarkt's refurbished products come mainly from business environments, for example from companies, schools, institutions, government bodies, leasing companies and organisations that are replacing their IT equipment. ReMarkt does not buy used laptops, desk...Read more
- Does this device support Windows 11?How can I tell whether Windows 11 is installed on the device? The specifications on the product page state which operating system is supplied. Does it say “Windows 11”, “Windows 11 Home” or “Windows 11 Pro”? The device is then supplied with the Windows ve...Read more