Every laptop battery is tested during our inspection. As a minimum, the battery must meet the standard for the chosen quality grade:

• 5 stars: at least 80% of the original capacity;
• 4 stars: at least 70%;
• 3 stars: at least 60%.

Does the battery not meet this standard? The laptop is then not supplied within that grade unless the battery is first replaced or another suitable solution is applied. If a replacement battery has to be ordered for this, delivery may be delayed. We will inform you about this by e-mail.

Actual running time depends on factors such as screen brightness, programs, settings, age and workload. A capacity percentage is therefore not a guarantee of a fixed number of hours of use.

New or replacement battery on request

A new battery can sometimes be supplied or fitted after consultation with our customer service team. This option is not shown as standard on the product page and depends on the model and availability. Additional costs and a longer delivery time may apply.

ReMarkt currently offers three months of additional commercial guarantee on the battery. This period does not limit your statutory rights. Even after three months, we assess a complaint on the basis of what you could reasonably have expected from the battery under normal use.