Placing an order on our website is easy: Add the product you want to your shopping basket. Check the product, the quantity and any accessories. Enter your details or log in to your account. Check your delivery address and choose a payment method. Complet...

Would you like to change or cancel your order? Then please contact our customer service as soon as possible. Quote your order number and state clearly what you would like to change or cancel. Do you have an account? Then you can also register your cancell...

Please contact our customer service as soon as possible if you would like to change your delivery address. As long as your order has not yet been processed or dispatched, we can usually still amend the address. Please include in your message: Your order ...

It can sometimes take a few minutes before you receive the confirmation e-mail. This may be due, for example, to a delay in the payment or to your e-mail provider. First check your spam or junk mail folder. Also check that you used the correct e-mail addr...

Orders placed via remarkt.eu can be found under Orders after you log in to your account. There you can see the order status, previous orders and any invoices available. Did you order as a guest and then create an account using the same e-mail address? The...

Are you unable to place an order? Then first check: whether all mandatory fields have been filled in completely and correctly; whether the product you want is still in stock; whether your payment method is accepted; whether your internet connection is st...

Despite our stock checks, it can happen that a product you ordered turns out to be no longer available while your order is being processed. In that case our customer service will contact you as soon as possible. Where possible, we will offer an equivalent...

ReMarkt is a Dutch webshop and has no physical shop or collection point outside the Netherlands. Collecting or handing in a product in person is possible in some cases at our location in the Netherlands. Please always contact our customer service in advan...