Can I have a product repaired outside the warranty?

Even outside the warranty, you can contact our customer service team to discuss the repair options.

We first assess whether a repair is possible and worthwhile. You then receive a quotation for approval. We only carry out the repair once you have given your approval.

Is a repair not possible or not cost-effective? We will then contact you so that we can look at a suitable solution together.

Any inspection costs, shipping costs and repair costs are always communicated to you in advance. Do you not agree with the quotation? The product can then be returned to you unrepaired.