Would you like to cancel your return request?

Then please contact our customer service as soon as possible. Always quote your order number or RMA number so that we can find your request quickly.

Has the parcel not yet been sent? Then we can usually cancel the return request for you easily.

Is the parcel already on its way to us? Then unfortunately we cannot always stop or recall the shipment. In that case we will be happy to look at the best next step together with you.